Frequently Asked Questions

Do you offer same day service?

In most cases, yes. D.C. Creasman Jewelers can install new watch batteries, band adjustments and clean/inspect jewelry while you wait.

Will my jewelry be sent off somewhere else to be repaired?

No, 99% of all work is done on the premises and some while you wait.

Who does the custom designs?

All are done on-site and you work one-on-one with a jewelry designer.

Do you sell estate jewelry?

Yes, all sold on consignment.

What if I want a bigger diamond in the future?

D.C. Creasman Jewelers will upgrade to a bigger diamond if you purchased the original diamond at D.C. Creasman Jewelers. Upgrade to a larger stone and get your full purchase price credit (with original receipt) as long as the original diamond has not been damaged. This includes diamond rings and earrings.

Do you offer a local warranty?

Yes. All manufactured pieces or purchased items come with a 1-year warranty. Some exclusions apply.